eQMS
Quality Processes Under Control. Compliance Evidence Always Ready.
Electronic Quality Management System for deviations, CAPA, change control, complaints, audits, training and controlled quality workflows with complete audit history.
About eQMS
Problems We Solve
Common pain points this software eliminates from your operations
Paper-Based Quality Records
Paper forms are difficult to route, search, monitor and retrieve during review or audit.
Delayed CAPA Closure
Actions remain open because ownership, due dates, reminders and escalation are not centrally controlled.
Disconnected Quality Events
Deviations, complaints, changes, risks and CAPAs are maintained separately, weakening investigation visibility.
Weak Version and Approval Control
Uncontrolled templates and email approvals create uncertainty about the current authorized record.
Limited Management Visibility
Quality leaders lack live views of overdue actions, recurring causes and department performance.
Time-Consuming Audit Preparation
Teams spend excessive time compiling event history, approvals and supporting evidence.
Key Benefits
What your business gains after going live
Faster Quality Event Closure
Ownership, due dates and escalation improve follow-up.
Stronger Compliance Control
Defined workflows and approvals improve process discipline.
Complete Traceability
Linked events, investigations and actions remain available in one history.
Reduced Paperwork
Digital records reduce printing, routing and manual filing.
Better Root-Cause Insight
Structured classifications and trends support recurring-issue analysis.
Audit Readiness
Searchable records and evidence simplify audit preparation.
Management Visibility
Dashboards highlight overdue and high-risk quality actions.
Scalable Quality System
Add processes, departments and sites using common controls.
Main Features
Everything included in eQMS
- Deviation & Incident Management
- CAPA Management
- Change Control
- Audit & Complaint Management
- Quality Analytics & Administration
Product Modules
Functional modules included or available with this product
Deviation & Incident Management
Capture, assess, investigate and close quality events.
- Event Registration
- Initial Assessment
- Risk Classification
- Investigation
- Root Cause Analysis
- Action Assignment
- QA Closure
CAPA Management
Control corrective and preventive actions through completion and effectiveness review.
- CAPA Initiation
- Source Linking
- Action Plan
- Owner and Due Date
- Progress Evidence
- Effectiveness Check
- Final Closure
Change Control
Evaluate and approve controlled changes with impact visibility.
- Change Request
- Business Justification
- Impact Assessment
- Risk Review
- Implementation Plan
- Verification
- Post-Implementation Closure
Audit & Complaint Management
Manage audits, observations, complaints and responses in structured workflows.
- Audit Schedule
- Audit Checklist
- Observation Recording
- Response Assignment
- Complaint Registration
- Investigation Link
- Closure Report
Quality Analytics & Administration
Monitor compliance and configure secure quality operations.
- Quality Dashboard
- Overdue Actions
- Trend Analysis
- Role-Based Access
- Electronic Approval
- Audit Trail
- Exportable Reports
How It Works
End-to-end workflow supported by this software
Requirement Discussion
Understand business goals, lead sources, and sales processes.
Sales Process Analysis
Review the existing enquiry and lead management workflow.
Solution Design
Design workflows, lead stages, and user roles based on business needs.
System Configuration
Configure lead pipelines, automation rules, notifications, and permissions.
Integration Setup
Integrate email, WhatsApp, telephony, and third-party business applications.
Industries Supported
Departments Served
Available Integrations
Tally ERP
Synchronize customer invoices and accounting records with Tally. Integration Name
AvailableMicrosoft Outlook
Sync emails, calendars, and customer communication.
AvailableSecurity & Access Control
- Role-Based User Access
- Approval and Activity Audit History
- Controlled Master and Transaction Changes
- Secure Authentication and Sessions
- Correction and Reversal Controls
- Scheduled Backup and Recovery
Implementation Process
Quality Process Discovery
Confirm business requirements, stakeholders, scope and expected outcomes.
SOP and Workflow Mapping
Map current activities, dependencies, controls and exceptions with process owners.
Validation and Scope Plan
Design the agreed solution structure, responsibilities, approvals and reports.
Role and Approval Design
Configure organizational structures, masters, roles and operating rules.
Master Data Configuration
Prepare, clean and validate the information required for system setup.
Quality Form Setup
Configure forms, workflows, alerts, dashboards and document outputs.
Data Migration
Migrate approved data and connect agreed external systems or devices.
User Acceptance Testing
Test normal, exception, approval, correction and reporting scenarios.
Training and Validation
Train role-based users and complete controlled cutover preparation.
Go-Live and Stabilization
Launch the solution, monitor adoption and resolve stabilization observations.
Plans & Pricing
Transparent pricing. No hidden charges.
Pricing depends on users, modules, locations, and customization requirements.
Get a QuoteFrequently Asked Questions
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Ready to improve your operations with eQMS?
Share your current process, users, locations and integration needs. GRPTechs will prepare a focused demonstration and requirement-based proposal.